Client portal and secure intake
Client-facing access for onboarding, requests, document upload and download, status visibility and controlled communication — so clients have one clear place to interact with the firm.
Need a portal workflow your team can actually own? We can review intake, document handling, roles, existing systems and operational ownership before a larger implementation begins.
Specific situations we see with Frankfurt and Rhein-Main advisory firms. If two or three sound familiar, a portal or workflow platform is worth scoping.
Mandate documents and their current status live across email, shared drives and separate tools, so there is no single place to see where things stand.
Partners and staff have to ask around or open several systems to answer 'what's the status'. The information exists — it is just not visible in one place.
Clients send or upload the same document more than once because there is no clear, single channel for intake and exchange.
Everyone wants a portal, but the workflow, roles and ownership are not documented yet, so the build risks redesigning itself repeatedly.
We do not silently duplicate records from your existing systems without a defined owner. Where accounting, CRM or document systems are part of the workflow, we map the system of record, assess the available integration paths and define where the portal reads, writes or stays out.
DATEV provides documented APIs and DATEV-format exchange routes, but supported data and approval requirements depend on the specific programme and integration path. We do not present every DATEV workflow as available before technical verification.
Where client documents or personal data are involved, infrastructure region, access control, retention, external providers and handover documentation are reviewed as part of the agreed scope. EU infrastructure options can be considered where relevant to the client's requirements.
We provide technical implementation and documentation within scope; legal compliance assessment and professional-sector obligations remain with the firm and its advisers.
A custom platform may be premature where the workflow is not yet documented, responsibilities are unclear or the existing system setup can be improved without custom development.
We will not recommend a portal simply because document exchange or status tracking is inconvenient. The workflow, ownership model, access needs and integration constraints should justify the build first.